Refunds

Workshop Registration

In most cases, workshop registration is non-refundable.  Please ensure that you are able to attend the date and time of workshop that you register for before purchasing your ticket.

In extraordinary circumstances refunds or ticket transfers may be granted at the discretion of Emma Fretz.

Inclement Weather Policy

It is the policy of Emma Fretz for workshops to proceed during most periods of inclement weather; however, where extraordinary circumstances warrant, due to weather, the company reserves the right to cancel the workshop. Attendees will be notified by 8am on the day of the workshop if it is cancelled by the email used to place the ticket order.

I recognize that poor weather may affect your ability to get to a workshop safely, so you are encouraged to make the best choice for yourself in terms of safe transportation.  Should an attendee choose to not attend a workshop due to inclement weather, 75% of their registration price can be transferred to another workshop date within 1 year.  


Terms of Service

Any photos, paintings, designs, graphics, text or other content are protected by worldwide copyright and other intellectual property laws, treaties and protections. You may not reproduce, publish, distribute, transmit, transfer, sell or modify any product or portion of this site without express written permission from Emma Fretz.

 

If you wish to use any content from Emma Fretz please contact me first.  When possible, I am happy to provide high resolution photographs and answer any questions you might have.


Privacy

Some personal information is required in order to place an order or subscribe to our newsletter on our site.  You may be asked to provide your name, email address, mailing address, phone number, or credit card information.

We only collect the information that you choose to provide, so you may use our site anonymously by declining to provide this information.

Your information will not be distributed or used without your consent.

Canada's Anti-Spam Legislation

As of July 1, 2015 new laws exist in Canada to protect business and individuals that affect how we use email and electronic messaging to communicate with our customers. 

We are committed to providing high quality email marketing and abide by all Canadian Anti-Spam Legislation. 

If at any time you wish to unsubscribe from our mailing list you may do so by following the "unsubscribe" instructions at the bottom of each email.